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Frequently Asked Questions
Q: What is a ClayBaby Impression?
A: A ClayBaby Impression is a ceramic wall hanging that displays the impression of your little ones' hands and/or feet. Each Impression is completely customizable. You select the type of impression, color(s), personalization, and if you'd like to add any enhancements such as a border, background design, or ceramic 3-dimensional add-on. Every impression is handcrafted, hand-painted, and kiln-fired twice to a high-gloss finish for a beautiful keepsake that will last a lifetime.
Q: How do I get a ClayBaby Impression made?
A: There are several ways you can have a ClayBaby Impression made:
1) Schedule an impression appointment at our host store, Sugar and Spice, by contacting Sarah at Creative Clayworks by email or phone (see our Contact Us page).
2) Order a Take Home Impression Kit on-line and do the impression in your own home. You may also purchase an Impression Gift Kit for a friend or loved one (please see age / size restrictions below) at Sugar and Spice or on-line. These Gift Kits make the perfect unique and personal gift for a baby shower or new parent! Follow the easy enclosed instructions, complete your order form (gift recipients have an opportunity to customize their order using the enclosed order form), and then return everything using the pre-addressed box via US Postal Service and in about 8 weeks from the time I receive your impression you or the gift recipient will have the finished keepsake.
3) Plan an Impression Party in your home. Plan a gathering with 4 or more friends and schedule to have Creative Clayworks come to you (a minimum of four ClayBaby Impressions orders should be placed). No travel fee will be charged, and the hostess will receive a free hand or foot impression ornament. You may also purchase the number of kits needed on-line or at Sugar and Spice two weeks before your party and then after your party, return the impressions and order forms via US Postal Service. In Approximately 8 weeks, your finished keepsakes will be ready.
4) Occasionally, Creative Clayworks can come to you individually if desired, but you must live in the Portage/Kalamazoo area and a $20 travel fee will be charged.
Q: Is there an age limit for ClayBaby Impressions?
A: There is an age/size limit for the ClayBaby Impression Gift Kits because of the special presentation and packaging of the impression material. The hand or foot must be able to lie flat in the impression material. At this time, Gift Kits are available for Single, Double, Ornament Sets, and Birth Announcement Tiles with Double Impressions for ages newborn to children 3 to 4 years (the longest measurement of the hand or foot must measure 5 1/4 inches or less). Gift Kits are also available for Quad Impressions and Birth Announcement Tiles with Quad Impressions for newborns up to infants 3 months of age (the longest measurement of the hand or foot must measure less than 4 inches). There is no age limit for Take Home Impression Kits for yourself or for impressions taken at appointments but I do ask for the age of the infant/child(ren) so I know how much impression material will be needed.
Q: How long does an appointment take?
A: It only takes about 15 minutes to fill out an order form, make your customization selections, and take the actual impression(s).
Q: Is the clay you use for the initial impression the final product?
A: No. The clay used for the original impression is a very soft, clean, non-toxic, impression material that takes beautifully detailed prints and can be rerolled until you are happy with your impression. No mixing and no mess. *Allergy alert: please note the impression material does contain wheat. Your final keepsake is handcrafted from fine white ceramic clay that is kiln-fired twice to a high-gloss finish.
Q: Can I order multiple ClayBaby Impressions?
A: Yes! Once your original imprint is made, my studio process allows me to make as many ClayBaby Impressions as you'd like (they make wonderful gifts). I also keep your original print for 1 year so you can order more Impressions within the year without having to re-print your infant or child.
Q: Why do I have to wait 24 hours for an invoice?
A: Because a majority of Creative Clayworks creations are custom-designed and customers order multiple items, email invoicing allows me to review your order and provide you with the least expensive shipping cost available. If you are ordering an Impression Kit or Gift Kit, your kit will ship Priority Mail within 2 business days, usually arriving within 2 to 3 business days.
Q: How long will it be before I receive my finished product?
A: All of Creative Clayworks creations are handcrafted and hand-painted upon your order and work will commence once payment has been received via PayPal. Hanging Plaques, Magnetic Message Boards, Personalized Birth Announcement Tiles and Picture Frames typically take 6 to 8 weeks to complete depending on the time of year (summer & holidays such as Mother's Day, Father's Day, and Christmas are higher volume times). ClayBaby Impressions take approximately 8 weeks from the time I receive your imprint at the studio.
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